Cookies & Privacy Policy

Introduction

Profit Pulse Ltd, operating under the trading name Skadeva, is a limited liability company registered with the Registrar of International Business Companies in the Union of Comoros, under registration number HT00 324036 (hereinafter referred to as “the Company”). The Company is authorized by the Mwali International Services Authority of Comoros (hereinafter “the Regulator”) and holds an international brokerage and clearing house license, number BFX2024063.

We recognize the critical importance of safeguarding the confidentiality and privacy of the personal information we collect and maintain about our clients and other third parties. This Privacy Policy (hereinafter referred to as “this Policy”) explains how we collect, manage, and protect your personal data.

By accessing our website and using our services, you acknowledge and agree to the terms of this Policy.

We periodically review this Policy to ensure it stays aligned with any updates to our operations, legal requirements, technological advancements, or changes in the business environment. We encourage you to review this Policy regularly to stay informed of any updates. All personal information we hold will be subject to the most current version of this Policy.

Collection and Processing of Personal Information

To open an account with us, you are required to complete and submit an application form by providing the necessary information. As part of this process, you will be asked to share certain personal details, which allow the Company to evaluate your application and comply with applicable legal and regulatory requirements. Additionally, the information you provide may be used to keep you informed about our services.

We collect this information in several ways, including through your use of our websites and mobile applications, when you complete account opening forms, sign up for demos or webinars, subscribe to news updates, or engage with our customer service team. In some cases, we may also gather data from third-party sources or publicly available information.

The personal data you provide is primarily used to verify your identity and contact details. It also enables us to register new clients, set up and manage trading accounts, and issue activation credentials such as passwords. By supplying your contact information, you help us enhance our services and ensure timely updates about new features, services, and promotional offers.

Please note that if you choose not to provide the necessary information, we may be unable to offer you the specific product or service you’ve requested.

Our Use of Cookies

When you visit our website, we use cookies to differentiate you from other users. This allows us to deliver a more tailored and efficient browsing experience that aligns with your preferences and needs. It also helps us enhance the overall performance and functionality of our website.

Disclosure of Personal Information

The Company will not share any confidential information of its clients with third parties, except in the following circumstances:

(a) Where disclosure is required by applicable laws, regulations, or legal obligations;

(b) When there is a public duty to disclose such information;

(c) When disclosure is necessary to protect the Company’s legitimate business interests;

(d) When you have given consent, requested the disclosure, or where it is permitted under this Policy.

The Company will strive to limit any such disclosures to a strict “need-to-know” basis, unless otherwise directed by a regulatory authority. In such cases, we will inform the third party of the confidential nature of the information being disclosed.

Depending on the specific products or services involved, and subject to applicable restrictions regarding sensitive data, your personal information may be shared with the following parties:

  • Prospective successors or acquirers of the Company’s business;
  • External consultants, contractors, or service providers (including IT support) who may need access to your data in order to perform their duties;
  • Any individual or organization acting on your behalf, such as a financial advisor, broker, solicitor, or accountant, as per your instructions;
  • Third parties necessary to complete a transaction or deliver services you have requested;
  • Banks, in response to payment-related inquiries requiring further information;
  • Credit providers, courts, tribunals, regulatory bodies, or other government authorities, as legally required or permitted;
  • Auditors, contractors, or professional advisors engaged in reviewing or supporting our business operations, regardless of jurisdiction;
  • Any third party when requested or authorized by you.

How We Obtain Your Consent

When your consent is required for the use of your personal information, it will be obtained in accordance with the specific written terms that govern our business relationship—these terms are available on our website and may be updated from time to time. Consent may also be granted through any contractual agreement we have with you or through our ongoing communications.

By providing us with your personal information (including, but not limited to, your account details), you acknowledge and agree to the use of your data as outlined in this Policy. We reserve the right to update or revise this Policy, and any changes will be published on our website. It is your responsibility to review the Policy regularly when submitting personal information. Continued use of our website will be considered acceptance of any updates made.

If we rely on your consent as the legal basis for collecting and processing your personal data, you may withdraw that consent at any time by contacting us using the details provided in this Policy.

Storage of Your Personal Information and Retention Period

Protecting your privacy is a top priority for us, whether you interact with us in person, by phone, via mail, online or through any other electronic means. We store your personal information securely, using both electronic systems and physical records, for as long as we maintain a business relationship with you. We also implement appropriate safeguards to prevent misuse, loss, unauthorized access, alteration or disclosure of your data.

When your personal information is no longer needed for the purpose it was collected, we will either securely delete it or remove any identifying details to anonymize it. However, in some cases, we may be required to retain certain data for extended periods. For instance, under anti-money laundering regulations, we are obligated to keep:

  • Copies of documents used for customer due diligence
  • Records of your transactions and the nature of your relationship with us

These must be retained for a minimum of seven (7) years following the end of our business relationship with you. Similarly, any personal data stored in recorded communications, whether by phone, electronic means, or in person, will be kept in accordance with local regulatory requirements, typically for the same seven-year period.

If you opt out of marketing communications, we will retain your contact details in a suppression list to ensure you do not receive further promotional messages.

In certain circumstances, we may retain your personal data for longer than seven years, if required by legal, regulatory, or technical obligations.

Policy Updates

We reserve the right to update this Policy at our discretion. Should any changes occur, we will inform you using the contact information you have provided. The revised Privacy Policy will take effect upon notification.

How to Contact Us

If you have any questions about this Policy, would like to access or update your personal information, or have inquiries regarding the security of our website, please feel free to contact us via email at [email protected].

If you have any concerns about our privacy practices, you are welcome to submit a complaint. We take such matters seriously and will address your concerns promptly. To file a complaint, please email us at [email protected].

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