Client Complaint Procedure

Submitting your Complaint

If you wish to file a complaint with Skadeva, please complete and submit the official complaint form available via the link below.

Proceed to Complaint Form


After you submit your completed complaint form, the relevant department will review your case and may contact you for additional information or clarification if needed.

Acknowledging your Complaint

You will receive confirmation of your complaint submission within five (5) days from the date we receive your completed complaint form.

Handling of your Complaint

Once we confirm receipt of your complaint, our team will assess and investigate the matter in detail. Our aim is to resolve issues as quickly as possible, and we are committed to providing you with a final response within thirty (30) days of receipt. Throughout the process, we will keep you updated on progress, and we may contact you by email or phone if further information or clarification is required.

B. How to Contact us for Complaints

Registered Address:

Bonovo Road, Fomboni, Comoros, KM

Telephone:

+442031500808

A. Contact Details of the Mwali International Services Authority (MISA):

Website: https://mwaliregistrar.com/
General email: [email protected]
Postal Address: BP 724, Fomboni L’île de Mwali (Mohéli) Autonomous Island of Mwali (Mohéli) Comoros Union.
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